State Farm® Insurance Agent Brigit Smallridge
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Presley
October 15, 2024
5
out of
5
rating by Mary Presley
"I was checking on cheaper car insurance on line and I saw State Farm and thought to myself they are a top insurance company and I didn't think they would be cheaper but on a whim I clicked in their website. I had filled out almost everything but had to back out due to work calling me. I did not think about it again until my phone rang and it was Janell from State Farm. She was friendly ,efficient,ask a few questions and gave me a quote. Saving me $150 on both vehicles. By the time we hung up the phone I had everything in my email payment made and felt like I had gained a friend. Thank you Janelle and thank you State Farm"
We responded:
"Thank you so much for sharing your experience, Mary! It's fantastic to hear that Janell was able to assist you so efficiently and help you save $150 on both vehicles. We're delighted that you felt well taken care of and even gained a friend in the process."
Leslie Drury
September 10, 2024
5
out of
5
rating by Leslie Drury
"I am a new State Farm customer. Bridget and Lisa helped provide a smooth transition to State Farm. I was with my last insurance company for almost 40 years. I was very disappointed with last company. Bridget and Lisa have been so helpful, professional, and considerate. I would highly recommend this state farm's office. Thank you, Lisa and Bridget!"
We responded:
"Thank you so much for sharing your experience, Leslie! We're delighted to hear that Bridget and Lisa made your transition to State Farm smooth and seamless. It means a lot to us that you chose our office after being with your previous insurance company for so long. Your recommendation is greatly appreciated!"
Samantha Hagan
September 5, 2024
5
out of
5
rating by Samantha Hagan
"EDIT: months later and I still continue to have the best experiences with Bridit’s staff including new staff like Macey who continue to give great customer service and take time to answer all my questions and concerns. EDIT Thomasville continues that decades long tradition of attracting the best of State Farm agents and offices while still being the most competitive in coverage and cost. Brigit’s staff continues to go that extra step and answer that additional question in order to provide the best customer service around. Jessica and Lisa are incredibly personable; customer service should always be this gracious and informed."
We responded:
"Thank you for the wonderful review recognizing our team and their efforts to provide you with the insurance you need at a value you deserve and great customer care, Samantha! It is our pleasure to be able to assist you with any of your insurance questions or needs and Jessica and Lisa go the extra mile! We are honored to have earned your trust and we look forward to providing you with any of your future insurance needs!"
Madison Merritt
August 26, 2024
5
out of
5
rating by Madison Merritt
"Macey was amazing! She was very sweet and helpful!"
We responded:
"Thank you so much for sharing your experience with Macey! We're delighted to hear she was sweet and helpful. Your feedback means a lot to us!"
Kathy
August 26, 2024
5
out of
5
rating by Kathy
"Macey was so nice and friendly when I called to check on my insurance."
We responded:
"Thank you for sharing your experience, Kathy! It's wonderful to hear that Macey was able to assist you in such a friendly manner. We're always here to help with your insurance needs!"
Ben Diers
August 3, 2024
5
out of
5
rating by Ben Diers
"The staff was very nice..."
We responded:
"Thank you for taking the time to leave a review, Ben. We appreciate your feedback and are always looking for ways to improve our services. If you have any specific suggestions on how we can better serve you in the future, please feel free to reach out."
21 Hotboy
August 1, 2024
5
out of
5
rating by 21 Hotboy
"Lisa has great customer service. Thanks!"
We responded:
"Thank you for the kind words! It's wonderful to hear that Lisa's customer service made a positive impact."
R B
July 31, 2024
5
out of
5
rating by R B
"Janelle really went the extra mile! She found me $300/month in savings! Yes, you ready that correctly, $300 per month! This was without sacrificing any coverages, she was able to add additional coverage! Such a easy and pleasant experience to sign up... If you're in the market for insurance, I'd definitely recommend Janelle and her team!"
We responded:
"Thank you so much for sharing your experience, Richard! It's fantastic to hear that Janelle was able to find you such significant savings while even adding extra coverage. We're delighted that the process was easy and pleasant for you. Your recommendation means a lot to us!"
Justin Brock
July 31, 2024
5
out of
5
rating by Justin Brock
"Lisa Hornsby is the Friendliest person I have ever had the pleasure of dealing with when it comes to insurance. Helped get my best rate for my truck."
We responded:
"Thank you, Justin! It's fantastic to hear that Lisa made your experience so positive and helped you secure a great rate for your truck! Your feedback means a lot to us!"
Melissa Williams
July 30, 2024
5
out of
5
rating by Melissa Williams
"I had been with a different insurance company for years so was a little hesitant to change. Janelle took the time to answer all of my questions and explained everything to me so that I fully understood my policy. Insurance can be confusing but she made the whole process simple and easy and I got an amazing deal! Janelle at State Farm will handle not only my car insurance but anything else I may need! Amazing experience!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Janelle made the transition smooth and easy for you. We're delighted you found an amazing deal and feel confident in your new policy. Looking forward to assisting you with all your insurance needs!"
Jeanette Jones
July 30, 2024
5
out of
5
rating by Jeanette Jones
"Great"
We responded:
"Thank you so much for the fantastic review! Your support means a lot to us!"
Raven Sutton
July 18, 2024
5
out of
5
rating by Raven Sutton
"Tonya Brown has been outstanding helping me with my insurance and life. She has excellent customer service!!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Tonya Brown has been able to assist you so effectively with your insurance and life needs. Her dedication to excellent customer service is something we truly value!"
nicholas ramon
July 16, 2024
5
out of
5
rating by nicholas ramon
"Janelle made the process of me getting a new policy quick and easy! Could not have asked for anything better."
We responded:
"Thank you for sharing your positive experience with Janelle! We're thrilled to hear that she made the process of getting your new policy quick and easy for you. If you have any questions or need further assistance, please don't hesitate to reach out."
Markese Spencer
June 25, 2024
5
out of
5
rating by Markese Spencer
"Lisa is a great manager n even when state farm did drop me she kept up wit my quotes n was very attentive with my policy the other ladies our fantastic as well"
We responded:
"Thank you for recognizing Lisa and our team for their exceptional service! We appreciate your kind words and are glad to hear that you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out."
Sharon Hobgood
May 24, 2024
5
out of
5
rating by Sharon Hobgood
"Tonya was very helpful with my ins. I would reccomend her to anyone. Call and ask for her. Shes really nice."
We responded:
"Thank you for the kind words, Sharon! We're thrilled to hear that Tonya provided you with excellent service. We appreciate your recommendation and look forward to assisting you in the future."
Richard Britt
May 22, 2024
5
out of
5
rating by Richard Britt
"Janelle helped us save a good chunk of money! We are please with the exceptional customer service we received and I would recommend them for all your insurance needs!"
We responded:
"Thank you for sharing your positive experience with Janelle! We're thrilled to hear that she was able to help you save money and provide exceptional customer service. We appreciate your recommendation and look forward to assisting with your insurance needs in the future."
Marcellus Drew
May 7, 2024
4
out of
5
rating by Marcellus Drew
"I spoke with Janelle Weatherford and she made the process simple and easy. She had conversations outside of just insurance which made it a little more comfortable.She advised on a few things I could do to add more savings,but didn't make me feel i HAD to do them.i definitely looking forward to working/dealing with her should i need to."
We responded:
"Thank you for the kind review. We are so glad we have been able to assist you with your Insurance needs and save you money in the process. Please let us know if you have any other questions!"
Barbara Ann Washington
April 26, 2024
5
out of
5
rating by Barbara Ann Washington
"Lisa really helped me with getting better pricing, if you are looking for someone that is patient and very clear with you, Lisa is the one for you. Very wonderful person"
We responded:
"Thank you so much for your kind feedback, Barbara Ann. Lisa is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
Kristian DeMichael
April 24, 2024
5
out of
5
rating by Kristian DeMichael
"I had the pleasure of working with Jake (yes Jake from StateFarm) lol He was so friendly and was really patient and answered all 100 of my questions. I’m glad I chose to do business with this company because of him."
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
Jenny Cherry
April 22, 2024
5
out of
5
rating by Jenny Cherry
"Lisa Hornsby has been exceptional to work with! Exactly what white-glove customer service should be! Lisa not only handle a challenging situation, she followed up consistently until the job was done! Highly recommend for your insurance needs. Thank you, Lisa for taking care of me and my family!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Renzie Richardson
April 18, 2024
5
out of
5
rating by Renzie Richardson
"Janelle was excellent in explaining their policies, discounts and costs. She was patience and treated me like a friend or neighbor"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Mandy Cumbass
March 1, 2024
5
out of
5
rating by Mandy Cumbass
"Janelle is awesome! She made changing over our insurance simple and pain free."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Michele Edwards
February 20, 2024
5
out of
5
rating by Michele Edwards
"I worked with Janelle on quotes for my home and auto. She was fantastic to deal with, very responsive to all of my emails and knowledgeable about their products and coverages. Highly recommend!"
We responded:
"We truly appreciate your glowing review and your kind words about our agency. It's fantastic to hear that you've had an amazing experience with us, and that our team has been such a standout in providing excellent service."
LaQuedra Reynolds
February 6, 2024
5
out of
5
rating by LaQuedra Reynolds
"I received excellent service from Janelle she was attentive and listened to what I needed for my home owners insurance. She exhibited excellent patience with my weighing the options I had. Then she followed up with me to make sure I was not only satisfied with my policy but the service as well. This was the smoothest transition I've made from changing insurance brokers."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
En-en Nierras
February 2, 2024
5
out of
5
rating by En-en Nierras
"Janelle Joy Weatherford provided exceptional assistance in helping me save money on my auto insurance. Her expertise and dedication made the process smooth, and I appreciate the personalized service she offered. Highly recommend her for insurance needs."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."