Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sebrena Miller

Sebrena Miller

February 11, 2026

4  out of  5
rating by Sebrena Miller
"A big thank you goes out to Audrea Ferrell, for going above and beyond on helping me with my accident claim. Stop by State Farm and ask for her."
We responded:
"Sebrena, thank you so much for your kind words! 🌟

We’re so glad Audrea was able to go above and beyond to help you through your accident claim. That’s exactly the level of care and support we strive to provide, especially during stressful situations.

We truly appreciate you taking the time to share your experience and for recommending Audrea. We’re always here if you need anything!"
Profile photo of Julie Stevenson

Julie Stevenson

February 10, 2026

5  out of  5
rating by Julie Stevenson
"We are new to this area and are so grateful we found Marcel. He made getting insured a breeze and thought of discount programs we could be apart of to get us the greatest deal! We will definitely pass on his information to others!"
We responded:
"Julie, welcome to the area! 🎉

Thank you so much for your kind review. We’re so glad you found Marcel and that he was able to make the process smooth and stress-free for you. Moving is a big transition, and getting your insurance set up should be the easy part — we’re happy he helped make that happen while also finding discounts to maximize your savings.

We truly appreciate you trusting us and for being willing to share Marcel’s information with others. That means a lot to our team! Please don’t hesitate to reach out if you need anything at all."
Profile photo of Kisha

Kisha

February 5, 2026

5  out of  5
rating by Kisha
"Marcel you rock thank you. This man is amazing ,an angel here on Earth. I love this branch . I was struggling paying 797 a month currently with State Farm. I found out about this branch and Marcel , with no hesitation within in mins he had me in a new policy 300 bucks cheaper. Just amazing .I can ride stress and free now thanks to this amazing man.Hes highly professional, efficient and take tons of patience. Marcel Marcel is my guy .He did all he could for me and the transparency is one that hooked me in he's honest and communicated so well. Marcel deserves a raise or something very big . Again I love this branch and im locked in.thank you all"
We responded:
"Kisha, wow — thank you for such an incredible review! 💛

We’re so happy Marcel was able to step in and truly make a difference for you. Saving that much per month is huge, and being able to drive stress-free is exactly what we want for our customers.

Marcel takes so much pride in being transparent, patient, and thorough, and it means the world to hear how much that impacted your experience. We’ll definitely be sharing your kind words with him — recognition like this matters!

Thank you for trusting our office and for being “locked in” with us. We’re grateful to have you as part of our State Farm family!"
Profile photo of Akeela Turner

Akeela Turner

January 28, 2026

5  out of  5
rating by Akeela Turner
"Marcel was just wonderful! Very knowledgeable and friendly, and patient while answering my questions. I am so grateful to have found this State Farm office!"
We responded:
"Akeela, thank you so much for your kind words!

We’re so glad Marcel was able to provide the knowledge, patience, and friendly service you deserve. Taking the time to answer questions and make sure you feel confident in your coverage is what we’re all about.

We’re grateful you found our office too and truly appreciate you choosing us. We’re always here if you need anything!"
Profile photo of Pam Upton

Pam Upton

January 22, 2026

5  out of  5
rating by Pam Upton
"I have been shopping around for quite a while for new car insurance. I moved to Florida about 3 years ago and went through a culture shock that my car insurance tripled in cost. Marcel Turner sent me a quote that not only beat every company down here in Florida, but even beat my company that I used to have in Arizona. I'm very happy with the service that he provided. He was professional, courteous and very kind. He was totally knowledgeable about his product and I totally enjoyed the time that I spent with him on the phone. I would recommend him to anybody 😀"
Profile photo of Debrah Shutts

Debrah Shutts

January 22, 2026

5  out of  5
rating by Debrah Shutts
"Marcel went out or his way to get me the best quote. I am very thankful as prices keep rising. Marcel helped us to apply for the safe driver discount and was excepted.
Thank you, State Farm for including us in your family"
Profile photo of Julia deRoss

Julia deRoss

January 12, 2026

5  out of  5
rating by Julia deRoss
"I 've been customer for over 5 yrs. In the past year I gave up my car and my adult daughter & her husband moved in with me. I spoke with Audrea about the life changes my insurance coverages need. She was always thorough, knowledgeable nd prompt in guiding me through the various policy options riders & coverages. I strongly recommend Brigit Smallbridge agency and Audrea to you! The less you know about insurance - the more you need them!!"
Profile photo of Candler Glisson

Candler Glisson

September 24, 2025

5  out of  5
rating by Candler Glisson
"Kimberly was wonderful! She took so much time out of her day to help me and suggested valuable information. I was so glad I stopped by today and her kindness and willingness to help definitely makes me want to do business here."
Profile photo of Beyonce Booker

Beyonce Booker

September 15, 2025

5  out of  5
rating by Beyonce Booker
"she’s absolutely wonderful and can answer any questions you have without any hesitation and i love working with her"
Profile photo of Tia Turner

Tia Turner

September 9, 2025

5  out of  5
rating by Tia Turner
"Marcel was knowledgeable, friendly and very professional! I loved working with him and am pleased to be part of the State Farm family!"
Profile photo of Elaine Porch

Elaine Porch

February 18, 2025

5  out of  5
rating by Elaine Porch
"I have been with State Farm for many years Janelle she listens she found you the best savings you can get for all your insurance needs give Janelle a call ."
Profile photo of Toby Chapman

Toby Chapman

February 17, 2025

5  out of  5
rating by Toby Chapman
"I am from Thomasville but live on Lake Iamonia N. of Tallahassee. I have been a customer of Bridget Smallwood's agency in Tallahassee for a number of years. I have received outstanding service and excellent rates from her agency. Many will remember Bill Raney's State Farm, and she is of this caliber. I recommend State Farm and Bridget's agency. ( Note: She has worn the exact same red dress for 5 years)"
Profile photo of Aleezah Anava (Aleezah)

Aleezah Anava (Aleezah)

December 10, 2024

1  out of  5
rating by Aleezah Anava (Aleezah)
"My experience has been less than pleasant. The agent assigned to me was NEVER available. I won’t share her name, however; it has been a total nightmare trying to communicate with the agent on record. If she wasn’t ilI, her daughter was ill. It was just one excuse after another. It was like pulling a difficult tooth just to get anything accomplished with the agent. I just requested to be moved to another agent and I pray I don’t continue to have the same issue."
Profile photo of Concerned Citizen

Concerned Citizen

November 20, 2024

5  out of  5
rating by Concerned Citizen
"Lisa was literally amazing and made sure to go over every single option with me and get ne insured on my very first call. Incredibly knowledgeable, warm, and super efficient, this is my forever insurance office going forward!"
Profile photo of Mary Presley

Mary Presley

October 15, 2024

5  out of  5
rating by Mary Presley
"I was checking on cheaper car insurance on line and I saw State Farm and thought to myself they are a top insurance company and I didn't think they would be cheaper but on a whim I clicked in their website. I had filled out almost everything but had to back out due to work calling me. I did not think about it again until my phone rang and it was Janell from State Farm. She was friendly ,efficient,ask a few questions and gave me a quote. Saving me $150 on both vehicles. By the time we hung up the phone I had everything in my email payment made and felt like I had gained a friend. Thank you Janelle and thank you State Farm"
Profile photo of Leslie Drury

Leslie Drury

September 10, 2024

5  out of  5
rating by Leslie Drury
"I am a new State Farm customer. Bridget and Lisa helped provide a smooth transition to State Farm. I was with my last insurance company for almost 40 years. I was very disappointed with last company. Bridget and Lisa have been so helpful, professional, and considerate. I would highly recommend this state farm's office. Thank you, Lisa and Bridget!"
Profile photo of Samantha Hagan

Samantha Hagan

September 5, 2024

5  out of  5
rating by Samantha Hagan
"EDIT: months later and I still continue to have the best experiences with Bridit’s staff including new staff like Macey who continue to give great customer service and take time to answer all my questions and concerns.
EDIT

Thomasville continues that decades long tradition of attracting the best of State Farm agents and offices while still being the most competitive in coverage and cost.

Brigit’s staff continues to go that extra step and answer that additional question in order to provide the best customer service around. Jessica and Lisa are incredibly personable; customer service should always be this gracious and informed."
Profile photo of Kathy

Kathy

August 26, 2024

5  out of  5
rating by Kathy
"Macey was so nice and friendly when I called to check on my insurance."
Profile photo of 21 Hotboy

21 Hotboy

August 1, 2024

5  out of  5
rating by 21 Hotboy
"Lisa has great customer service. Thanks!"
Profile photo of Richie D

Richie D

July 31, 2024

5  out of  5
rating by Richie D
"Janelle really went the extra mile! She found me $300/month in savings! Yes, you ready that correctly, $300 per month! This was without sacrificing any coverages, she was able to add additional coverage!

Such a easy and pleasant experience to sign up...

If you're in the market for insurance, I'd definitely recommend Janelle and her team!"
Profile photo of Justin Brock

Justin Brock

July 31, 2024

5  out of  5
rating by Justin Brock
"Lisa Hornsby is the Friendliest person I have ever had the pleasure of dealing with when it comes to insurance. Helped get my best rate for my truck."
Profile photo of Melissa Williams

Melissa Williams

July 30, 2024

5  out of  5
rating by Melissa Williams
"I had been with a different insurance company for years so was a little hesitant to change. Janelle took the time to answer all of my questions and explained everything to me so that I fully understood my policy. Insurance can be confusing but she made the whole process simple and easy and I got an amazing deal! Janelle at State Farm will handle not only my car insurance but anything else I may need! Amazing experience!"
Profile photo of Jeanette Jones

Jeanette Jones

July 30, 2024

5  out of  5
rating by Jeanette Jones
"Great"
Profile photo of Raven Sutton

Raven Sutton

July 18, 2024

5  out of  5
rating by Raven Sutton
"Tonya Brown has been outstanding helping me with my insurance and life. She has excellent customer service!!"
Profile photo of Nicholas Ramon

Nicholas Ramon

July 16, 2024

5  out of  5
rating by Nicholas Ramon
"Janelle made the process of me getting a new policy quick and easy! Could not have asked for anything better."