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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carla Colquett

April 20, 2026

5  out of  5
rating by Carla Colquett
"100000% an amazing agency. So much assistance and a fantastic team! Very patient and guidance knowledge a 10!"
We responded:
"Thank you, Carla, for sharing such a wonderful review. It's fantastic to hear that you found our team to be patient and knowledgeable. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
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Sebrena Miller

February 11, 2026

4  out of  5
rating by Sebrena Miller
"A big thank you goes out to Audrea Ferrell, for going above and beyond on helping me with my accident claim. Stop by State Farm and ask for her."
We responded:
"Sebrena, thank you so much for your kind words! 🌟 We’re so glad Audrea was able to go above and beyond to help you through your accident claim. That’s exactly the level of care and support we strive to provide, especially during stressful situations. We truly appreciate you taking the time to share your experience and for recommending Audrea. We’re always here if you need anything!"
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Jelly Bean

January 29, 2026

5  out of  5
rating by Jelly Bean
"Marcel dealt with me for about a month going over every thing back and forth. He is a gem to say the least. Great attitude and personality. He went above and beyond to get what I wanted done. I'd give him 10 stars hands down. Great prices, but even better agent. Thank you for all of your hard work."
We responded:
"Jelly Bean, this is such an amazing review — thank you! 🌟 We truly appreciate you recognizing the time and effort Marcel put into working with you. Spending a month going back and forth to make sure everything was exactly right shows the level of care he brings to every customer. “10 stars” definitely made our day! We’re so glad you not only found a great price, but an agent you felt truly supported by. We’ll be sure to share your kind words with Marcel — he’ll love this. Thank you again for your trust and for being part of our State Farm family!"
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Wellis Richardson

January 22, 2026

5  out of  5
rating by Wellis Richardson
"Worked with Marcel. Was hoping to save some on my auto and homeowners policies and he went above and beyond to help find discounts. Ended up with rates that were much better than I expected! I highly recommend!"
We responded:
"Thank you for sharing your experience with Marcel. It's great to hear that he was able to assist you in finding discounts and securing better rates for your auto and homeowners policies. Your recommendation means a lot, and we're pleased to know that you are satisfied with the service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Clifford Waterman

January 21, 2026

5  out of  5
rating by Clifford Waterman
"I've been a customer with Brigit's State Farm for awhile, it's been a great joy working with her entire team. Every time I call for assistance they help get me taken care in a timely manner. Everyone is super friendly and respectful. I recommend Brigit's agency if you're looking for team of professionals that treat you like family!"
We responded:
"Thank you, Clifford, for sharing your positive experience with Brigit's State Farm team. It's wonderful to hear that our team's friendly and respectful service has made a difference for you. We truly appreciate your recommendation and are delighted to have you as part of our State Farm family. Your feedback motivates us to continue providing excellent service."
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Julia deRoss

January 12, 2026

5  out of  5
rating by Julia deRoss
"I 've been customer for over 5 yrs. In the past year I gave up my car and my adult daughter & her husband moved in with me. I spoke with Audrea about the life changes my insurance coverages need. She was always thorough, knowledgeable nd prompt in guiding me through the various policy options riders & coverages. I strongly recommend Brigit Smallbridge agency and Audrea to you! The less you know about insurance - the more you need them!!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Audrea was able to assist you so effectively during your recent life changes. We truly appreciate your recommendation and are delighted to know that you feel supported by our team. Your feedback is invaluable, and we're grateful for your trust over the years."
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Candler Glisson

September 24, 2025

5  out of  5
rating by Candler Glisson
"Kimberly was wonderful! She took so much time out of her day to help me and suggested valuable information. I was so glad I stopped by today and her kindness and willingness to help definitely makes me want to do business here."
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Beyonce Booker

September 15, 2025

5  out of  5
rating by Beyonce Booker
"she’s absolutely wonderful and can answer any questions you have without any hesitation and i love working with her"
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Tia Turner

September 9, 2025

5  out of  5
rating by Tia Turner
"Marcel was knowledgeable, friendly and very professional! I loved working with him and am pleased to be part of the State Farm family!"
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M Turner

September 9, 2025

5  out of  5
rating by M Turner
"Best office in town! ;)"
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Garrett H

August 28, 2025

5  out of  5
rating by Garrett H
"Best agency in town!"
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Ashley Woods

July 11, 2025

5  out of  5
rating by Ashley Woods
"Brigit and her staff are so professional and knowledgeable. From start to finish in getting our coverage they were in constant communication and let us know the status updates. Within a day or so everything was lined out and we got the coverage we needed. They made it easy and took care of us."
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Elaine Porch

February 18, 2025

5  out of  5
rating by Elaine Porch
"I have been with State Farm for many years Janelle she listens she found you the best savings you can get for all your insurance needs give Janelle a call ."
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Toby Chapman

February 17, 2025

5  out of  5
rating by Toby Chapman
"I am from Thomasville but live on Lake Iamonia N. of Tallahassee. I have been a customer of Bridget Smallwood's agency in Tallahassee for a number of years. I have received outstanding service and excellent rates from her agency. Many will remember Bill Raney's State Farm, and she is of this caliber. I recommend State Farm and Bridget's agency. ( Note: She has worn the exact same red dress for 5 years)"
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Aleezah Anava (Aleezah)

December 10, 2024

1  out of  5
rating by Aleezah Anava (Aleezah)
"My experience has been less than pleasant. The agent assigned to me was NEVER available. I won’t share her name, however; it has been a total nightmare trying to communicate with the agent on record. If she wasn’t ilI, her daughter was ill. It was just one excuse after another. It was like pulling a difficult tooth just to get anything accomplished with the agent. I just requested to be moved to another agent and I pray I don’t continue to have the same issue."
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Concerned Citizen

November 20, 2024

5  out of  5
rating by Concerned Citizen
"Lisa was literally amazing and made sure to go over every single option with me and get ne insured on my very first call. Incredibly knowledgeable, warm, and super efficient, this is my forever insurance office going forward!"
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Mary Presley

October 15, 2024

5  out of  5
rating by Mary Presley
"I was checking on cheaper car insurance on line and I saw State Farm and thought to myself they are a top insurance company and I didn't think they would be cheaper but on a whim I clicked in their website. I had filled out almost everything but had to back out due to work calling me. I did not think about it again until my phone rang and it was Janell from State Farm. She was friendly ,efficient,ask a few questions and gave me a quote. Saving me $150 on both vehicles. By the time we hung up the phone I had everything in my email payment made and felt like I had gained a friend. Thank you Janelle and thank you State Farm"
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Leslie Drury

September 10, 2024

5  out of  5
rating by Leslie Drury
"I am a new State Farm customer. Bridget and Lisa helped provide a smooth transition to State Farm. I was with my last insurance company for almost 40 years. I was very disappointed with last company. Bridget and Lisa have been so helpful, professional, and considerate. I would highly recommend this state farm's office. Thank you, Lisa and Bridget!"
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Samantha Hagan

September 5, 2024

5  out of  5
rating by Samantha Hagan
"EDIT: months later and I still continue to have the best experiences with Bridit’s staff including new staff like Macey who continue to give great customer service and take time to answer all my questions and concerns. EDIT Thomasville continues that decades long tradition of attracting the best of State Farm agents and offices while still being the most competitive in coverage and cost. Brigit’s staff continues to go that extra step and answer that additional question in order to provide the best customer service around. Jessica and Lisa are incredibly personable; customer service should always be this gracious and informed."
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Madison Merritt

August 26, 2024

5  out of  5
rating by Madison Merritt
"Macey was amazing! She was very sweet and helpful!"
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Kathy

August 26, 2024

5  out of  5
rating by Kathy
"Macey was so nice and friendly when I called to check on my insurance."
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Ben Diers

August 3, 2024

5  out of  5
rating by Ben Diers
"The staff was very nice..."
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21 Hotboy

August 1, 2024

5  out of  5
rating by 21 Hotboy
"Lisa has great customer service. Thanks!"
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Richie D

July 31, 2024

5  out of  5
rating by Richie D
"Janelle really went the extra mile! She found me $300/month in savings! Yes, you ready that correctly, $300 per month! This was without sacrificing any coverages, she was able to add additional coverage! Such a easy and pleasant experience to sign up... If you're in the market for insurance, I'd definitely recommend Janelle and her team!"
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Justin Brock

July 31, 2024

5  out of  5
rating by Justin Brock
"Lisa Hornsby is the Friendliest person I have ever had the pleasure of dealing with when it comes to insurance. Helped get my best rate for my truck."