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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renzie Richardson

April 11, 2024

5  out of  5 rating by Renzie Richardson
"Janelle was excellent in explaining their policies, discounts and costs. She was patience and treated me like a friend or neighbor"
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Mandy Cumbass

March 1, 2024

5  out of  5 rating by Mandy Cumbass
"Janelle is awesome! She made changing over our insurance simple and pain free."
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Michele Edwards

February 20, 2024

5  out of  5 rating by Michele Edwards
"I worked with Janelle on quotes for my home and auto. She was fantastic to deal with, very responsive to all of my emails and knowledgeable about their products and coverages. Highly recommend!"
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LaQuedra Reynolds

February 6, 2024

5  out of  5 rating by LaQuedra Reynolds
"I received excellent service from Janelle she was attentive and listened to what I needed for my home owners insurance. She exhibited excellent patience with my weighing the options I had. Then she followed up with me to make sure I was not only satisfied with my policy but the service as well. This was the smoothest transition I've made from changing insurance brokers."
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En-en Nierras

February 2, 2024

5  out of  5 rating by En-en Nierras
"Janelle Joy Weatherford provided exceptional assistance in helping me save money on my auto insurance. Her expertise and dedication made the process smooth, and I appreciate the personalized service she offered. Highly recommend her for insurance needs."
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Helen Cody

January 31, 2024

5  out of  5 rating by Helen Cody
"Thanks to Miss Janelle Joy Weatherford for explaining everything to me about state farm insurance, I really and truly appreciate her!"
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Geanean Whiddon

January 31, 2024

5  out of  5 rating by Geanean Whiddon
"Thank you, Lisa, for helping me understand my automobile insurance. My current insured has never taken time to explain what I need and what its for. Appreciate your time."
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January 31, 2024

5  out of  5 rating by Ari
"Last week I was stressed with insurance going up. Called and spoke to Lisa H. She went over all State Farm had to offer and discounts available for me. I am very pleased with her kindness and willing to give me quotes. I will be switching to State Farm... Thank you again."
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Nell Johnson

January 30, 2024

5  out of  5 rating by Nell Johnson
"Janelle Weatherford was very knowledgeable, friendly and made the transition to State Farm an easy one."
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Amaury Rivera

January 30, 2024

5  out of  5 rating by Amaury Rivera
"Thank you Lisa for a great and easy experience. I really appreciate your work in getting me the coverage that I needed. I highly recommend for all of your insurance needs. Thanks again."
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Beverly Gerber

January 18, 2024

5  out of  5 rating by Beverly Gerber
"I couldn’t ask for better customer service than Lisa with Brigit Smallridge Insurance provides. Through the years she continually goes above and beyond to make sure I have the best policies and rates for my insurance needs. She’s the reason I have stayed with State Farm."
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Martha Williams Jones

January 15, 2024

5  out of  5 rating by Martha Williams Jones
"Super nice group of people. Always trying to save money and get you just what you need. Even if you don't know you need it. Love this State Farm office. Always smiling faces."
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Haleigh G

November 1, 2023

5  out of  5 rating by Haleigh G
"I am leaving this review to say that I wasn’t set up for auto payment so I totally switched my car insurance to a different company since it was WAY cheaper for our 2 cars but kept my life insurance with Statefarm. Anyhow I missed a few payments and Lisa from this location helped me so much constantly checking on updates from underwriting team and keeping me posted. She helped me get it reinstated, god bless her! She is so helpful and kind. I LOVE Statefarm and they are so amazing, they used to send me birthday cards and a text a few years back which made me connect with them on a personal level and truly value them. But unfortunately money is tight so I did switch auto insurance companies to help save me some money. Thank you for all y’all do and HUGE shoutout and thank you to Lisa"
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Wahay Kevin

October 16, 2023

5  out of  5 rating by Wahay Kevin
"Kimberly Burch was very helpful and quite informative throughout the entire enrollment process. I highly recommend her if you have any questions regarding auto, home,or insurance in general."
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Brian Kennedy

October 4, 2023

5  out of  5 rating by Brian Kennedy
"Janelles business and her service was very professional, she handled everything in a timely manner and I’m happy the business she gave me!"
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Jean Delaney

October 3, 2023

5  out of  5 rating by Jean Delaney
"Jannell Joy Weatherford is the reason I decided to leave the insurance company I was with and go with State Farm. Jannell reviewed my policy with the prior insurance company and offered her thoughts on what I should have and what I did not need which after discussing I had to agree with her. She has always been available to answer my questions and most of all she has been forthright never pushy she leaves you glad you came. I would recommend her highly to anyone who is looking for someone to re idea their policy or wanting to make changes."
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Joy Strickland

September 28, 2023

5  out of  5 rating by Joy Strickland
"Struggling to find affordable insurance for my vehicle was something I was dealing with for quite sometime. Not realizing my friend, Ceraya Radney, covered auto, I called her and asked if she could help me. Within minutes I was able to put my vehicle on the road with full coverage and all the extras, too! I already knew she was a great friend, but knowing she’s now my agent is really the cherry on top!! Thank you, Ceraya, for helping me out with the best coverage and price around! ;)"
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Bailey G

September 20, 2023

5  out of  5 rating by Bailey G
"Lisa is always so helpful and has such great customer service. I truly feel like part of the family when I do business with them!"
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Laura Mazzola

August 25, 2023

5  out of  5 rating by Laura Mazzola
"I have known Lisa Hornsby since 2018 and she is always so helpful with anything I need. She gives excellent customer service and I am glad I am her customer. If you need a good Insurance company Lisa will help you."
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Margaret LaRosa

August 25, 2023

5  out of  5 rating by Margaret LaRosa
"Wonderful to work with Janelle Joy! Best agent yet!!"
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Summer Lairsey

August 25, 2023

5  out of  5 rating by Summer Lairsey
"One of the best insurance groups around so helpful, quick and easy process with great coverage and wonderful staff. Thank you Janelle Joy for working hard to find what worked best for me!"
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Samantha Hagan

August 24, 2023

5  out of  5 rating by Samantha Hagan
"Thomasville continues that decades long tradition of attracting the best of State Farm agents and offices while still being the most competitive in coverage and cost. Brigit’s staff continues to go that extra step and answer that additional question in order to provide the best customer service around. Jessica and Lisa are incredibly personable; customer service should always be this gracious and informed."
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Patti Spitler

March 14, 2023

5  out of  5 rating by Patti Spitler
"I had a great experience at this State Farm Insurance. Jessica Jones went above and beyond to make sure I had the best coverage. I was very impressed with her. She is very professional and knowledgeable. She is eager to help her clients and truly cares about them. I would definitely recommend her, and I have to all of my friends."
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mark parrillo

March 14, 2023

5  out of  5 rating by mark parrillo
"The customer service with the office of Brigit Smallridge is wonderful. Each time I call, everyone is helpful and pleasant. They go beyond good service and provide excellence to their customers. If you are not a Brigit Smallridge State Farm customer, you need to switch !!!!! Thanks again for the great service. Mark Parrillo."
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Van Eason

February 21, 2023

5  out of  5 rating by Van Eason
""I recently switched to State Farm Insurance and have been blown away by the exceptional service provided by Brigit Smallridge,Lisa Hornsby and their staff.They took the time to understand my insurance needs and found a plan that not only provided the coverage I needed but also saved me over 50% on my premiums. Brigit was patient, knowledgeable, and responsive throughout the process, and made sure I was comfortable with every aspect of the policy. I am extremely happy with my decision to switch to State Farm and would highly recommend Brigit Smallridge to anyone looking for top-notch insurance services.""