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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Haleigh G

November 1, 2023

5  out of  5 rating by Haleigh G
"I am leaving this review to say that I wasn’t set up for auto payment so I totally switched my car insurance to a different company since it was WAY cheaper for our 2 cars but kept my life insurance with Statefarm. Anyhow I missed a few payments and Lisa from this location helped me so much constantly checking on updates from underwriting team and keeping me posted. She helped me get it reinstated, god bless her! She is so helpful and kind. I LOVE Statefarm and they are so amazing, they used to send me birthday cards and a text a few years back which made me connect with them on a personal level and truly value them. But unfortunately money is tight so I did switch auto insurance companies to help save me some money. Thank you for all y’all do and HUGE shoutout and thank you to Lisa"

Wahay Kevin

October 16, 2023

5  out of  5 rating by Wahay Kevin
"Kimberly Burch was very helpful and quite informative throughout the entire enrollment process. I highly recommend her if you have any questions regarding auto, home,or insurance in general."

Brian Kennedy

October 4, 2023

5  out of  5 rating by Brian Kennedy
"Janelles business and her service was very professional, she handled everything in a timely manner and I’m happy the business she gave me!"

Jean Delaney

October 3, 2023

5  out of  5 rating by Jean Delaney
"Jannell Joy Weatherford is the reason I decided to leave the insurance company I was with and go with State Farm. Jannell reviewed my policy with the prior insurance company and offered her thoughts on what I should have and what I did not need which after discussing I had to agree with her. She has always been available to answer my questions and most of all she has been forthright never pushy she leaves you glad you came. I would recommend her highly to anyone who is looking for someone to re idea their policy or wanting to make changes."

Joy Strickland

September 28, 2023

5  out of  5 rating by Joy Strickland
"Struggling to find affordable insurance for my vehicle was something I was dealing with for quite sometime. Not realizing my friend, Ceraya Radney, covered auto, I called her and asked if she could help me. Within minutes I was able to put my vehicle on the road with full coverage and all the extras, too! I already knew she was a great friend, but knowing she’s now my agent is really the cherry on top!! Thank you, Ceraya, for helping me out with the best coverage and price around! ;)"

Bailey G

September 20, 2023

5  out of  5 rating by Bailey G
"Lisa is always so helpful and has such great customer service. I truly feel like part of the family when I do business with them!"

Laura Mazzola

August 25, 2023

5  out of  5 rating by Laura Mazzola
"I have known Lisa Hornsby since 2018 and she is always so helpful with anything I need. She gives excellent customer service and I am glad I am her customer. If you need a good Insurance company Lisa will help you."

Margaret LaRosa

August 25, 2023

5  out of  5 rating by Margaret LaRosa
"Wonderful to work with Janelle Joy! Best agent yet!!"

Summer Lairsey

August 25, 2023

5  out of  5 rating by Summer Lairsey
"One of the best insurance groups around so helpful, quick and easy process with great coverage and wonderful staff. Thank you Janelle Joy for working hard to find what worked best for me!"

Samantha Hagan

August 24, 2023

5  out of  5 rating by Samantha Hagan
"Thomasville continues that decades long tradition of attracting the best of State Farm agents and offices while still being the most competitive in coverage and cost. Brigit’s staff continues to go that extra step and answer that additional question in order to provide the best customer service around. Jessica and Lisa are incredibly personable; customer service should always be this gracious and informed."

Patti Spitler

March 14, 2023

5  out of  5 rating by Patti Spitler
"I had a great experience at this State Farm Insurance. Jessica Jones went above and beyond to make sure I had the best coverage. I was very impressed with her. She is very professional and knowledgeable. She is eager to help her clients and truly cares about them. I would definitely recommend her, and I have to all of my friends."

mark parrillo

March 14, 2023

5  out of  5 rating by mark parrillo
"The customer service with the office of Brigit Smallridge is wonderful. Each time I call, everyone is helpful and pleasant. They go beyond good service and provide excellence to their customers. If you are not a Brigit Smallridge State Farm customer, you need to switch !!!!! Thanks again for the great service. Mark Parrillo."

Van Eason

February 21, 2023

5  out of  5 rating by Van Eason
""I recently switched to State Farm Insurance and have been blown away by the exceptional service provided by Brigit Smallridge,Lisa Hornsby and their staff.They took the time to understand my insurance needs and found a plan that not only provided the coverage I needed but also saved me over 50% on my premiums. Brigit was patient, knowledgeable, and responsive throughout the process, and made sure I was comfortable with every aspect of the policy. I am extremely happy with my decision to switch to State Farm and would highly recommend Brigit Smallridge to anyone looking for top-notch insurance services.""

J Graves

January 13, 2023

5  out of  5 rating by J Graves
"I just switched over to State Farm from Progressive, and 2 things... 1, my cost for 2 vehicles has decreased 50%, no lie! And, I have more and better coverage, don't ask me how. Lisa did it... 2, Lisa Hornsby, my agent, was very cool and knowledgeable. I'm a little green and ignorant to car insurance tbh but my agent definitely schooled me. A delightful experience with her. I definitely recommend State Farm."

Amaury Rivera

December 29, 2022

5  out of  5 rating by Amaury Rivera
"Thank you Lisa for a great and easy experience. I really appreciate your work in getting me the coverage that I needed. I highly recommend this office."

Bobbie Schell

December 27, 2022

5  out of  5 rating by Bobbie Schell
"Our family has always turned to Lisa H for our insurance needs in GA. She’s a great help and we trust her advice."

Monleth Perkins

November 29, 2022

5  out of  5 rating by Monleth Perkins
"The people here really care. It is not like you are just a number, but you are family. I would recommend them to others if they are looking for that personal experience. This is the place."

Tina Hornsby

September 12, 2022

5  out of  5 rating by Tina Hornsby
"Lisa is wonderful. If there is any issues she is the one to call. Love State Farm."

Skylar Jones

September 12, 2022

5  out of  5 rating by Skylar Jones
"Jessica was a breath of fresh air! She was very knowledgeable when quoting me for auto and home insurance! 10/10 recommend 👌"

Barbara Kenton (Noble Notary)

September 10, 2022

5  out of  5 rating by Barbara Kenton (Noble Notary)
"State Farm is amazing, especially Lisa Hornsby who is handling the office. We have a house, several cars and a motorcycle which we have insured with them. We have bought and sold several of our cars and motorcycles within the last several months and the new policy is always handled with accuracy and detail. They are really good to deal with and very helpful."

Bernita Clark

September 9, 2022

5  out of  5 rating by Bernita Clark
"Lisa has always been so nice. Today she helped me start two new policies and was very knowledgeable and willing to give me quotes for other policies to ensure I was making the best choice. I love doing business with this company."

Laphiece Dunbar

September 9, 2022

5  out of  5 rating by Laphiece Dunbar
"Lisa and her team is awesome 👏🏽..Lisa is always there when I need her for any unexpected change or circumstances with my policy. She’s is willing and ready to tackle it with warmth and kindness. Thank You Lisa!"

Josh Slappey

September 9, 2022

5  out of  5 rating by Josh Slappey
"Jessica Jones was very helpful and honest got me better car coverage at a lower price as well as better coverage on my home insurance for the same price I was already paying for less coverage!!! I highly recommend Jessica Jones if your looking for a professional insurance salesperson that’s honest and will work hard to find you the best policy for you…"

Kathy Mobley

September 9, 2022

5  out of  5 rating by Kathy Mobley
"I appreciate the help that I received from Jessica Jones. I've been with a different company for many years, but when she gave me a quote on both home and auto insurance I couldn't pass up the offer. Thank you so much Jessica!"

Gloria Tolley

September 9, 2022

5  out of  5 rating by Gloria Tolley
"Jessica Jones at the Thomasville office is quick, easy to work with, and very knowledgeable about insurance! She found a way to save us money while also offering more coverage!"